Case study
Automotive & Manufacturing
Intelligent Automation, Workato
15 Hours
Saved Every Week
The Challenge
Manual flat-file imports between ERP and PIM consumed enormous effort, with synchronisation stretching to a full week across nearly 70 brands.
Poor data quality, inconsistent product information, and near-zero governance left the catalogue unreliable at the exact moment buyers needed it.
Complex ERP data structures, limited PIM API capability, and heavy dependency on institutional knowledge capped any hope of scale.
Our Solution
Implemented a Workato-based scheduled ETL solution to automate product data synchronisation between ERP and PIM across every brand.
Standardised product data through normalisation, embedded governance, and automated validation to lock in consistency and quality.
Optimised throughput using reference tables, batch execution, centralised monitoring, and automated error tracking with retry capability.
Business Impact
Eliminated manual synchronisation effort, saving approximately 15 hours every week, with the full solution delivered in just 6 weeks.
Increased synchronisation frequency from weekly to daily, putting accurate product data in front of the business far faster.
Improved data quality, consistency, and operational visibility through automated governance, monitoring, and standardised integration processes.
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