Case study
Education
AI-Led Productised Solutions, Custom Platform Engineering
50+
Franchise Ready
The Challenge
Franchise operations ran on spreadsheets and Google Sheets for lead management, trial scheduling, payments, instructor allocation, and student progress.
Lead follow-ups, trial-to-enrollment tracking, and cross-centre reporting had no automation, producing missed opportunities and duplicate data entry.
The existing process could not support expansion: manual onboarding, inconsistent workflows, and no secure multi-tenant architecture.
Our Solution
Built a centralised multi-tenant SaaS platform with lead management, Kanban pipelines, SLA-based reminders, interaction tracking, and automated trial-to-enrollment workflows.
Integrated Calimatic through a bidirectional synchronisation engine for students, payments, classes, and enrollments with validated, conflict-free, auditable exchange.
Implemented role-based dashboards, PostgreSQL row-level security, franchise data isolation, and self-service onboarding for secure multi-centre operations.
Business Impact
Replaced spreadsheet-driven operations with real-time lead visibility, automated follow-ups, and end-to-end trial-to-enrollment tracking.
Eliminated duplicate data entry through automated synchronisation, giving franchise owners centralised cross-centre performance dashboards.
Scaled operations from 2 to 4 centres on a foundation built to support 50+ franchises with secure data isolation and self-service onboarding.
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